1. Introduction
Isaac AAC, developed by HealNeo ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains our data practices for the Isaac AAC mobile application ("App").
2. Information We Collect
2.1 Local Data Storage Only
All of the following data is stored exclusively on your device:
User Profiles:
- Profile names and settings (no accounts required)
- Language preferences
- Accessibility settings
- App configuration preferences
Communication Content:
- Custom words and phrases you create
- Personal vocabulary and predictive text data
- Communication board layouts and customizations
- Any images or symbols you add
2.2 What We Do NOT Collect
We do not collect, access, or transmit:
- Any personal information
- Communication content or messages
- Usage data or analytics
- Device information
- Location data
- Contact information
- Payment information (handled by app stores)
- Any data that leaves your device
2.3 No External Services
- Isaac AAC does not use external analytics services
- No cloud storage or backup services
- No external APIs or third-party integrations
- All functionality operates entirely offline
3. How We Use Your Information
3.1 Local Device Processing Only
Since all data remains on your device, we do not "use" your information in the traditional sense:
- App Functionality: Data is processed locally to provide communication features
- Personalization: Settings and preferences customize your experience on your device
- Predictive Text: Word prediction algorithms run entirely on your device
- Profile Management: Multiple profiles are managed locally without external accounts
3.2 No Data Analysis or Processing by HealNeo
- We do not analyze, access, or process any user-generated content
- No usage analytics or behavior tracking
- No data mining or pattern analysis
- All processing happens locally on your device
4. Data Storage and Security
4.1 Local Device Storage
- Complete Local Storage: All data is stored exclusively on your device
- No Cloud Storage: We do not offer or use any cloud storage services
- Device-Dependent: Your data exists only on your device and is deleted when you uninstall the App
- No Backups: We do not create backups of your data (users can use device backup features)
4.2 Security Through Isolation
- No Network Transmission: Since data never leaves your device, it cannot be intercepted
- Device Security: Your data is as secure as your device's security measures
- No Data Breaches: Impossible for us to have data breaches since we store no user data
5. Data Sharing and Disclosure
5.1 No Data Sharing
Since we do not collect any user data, we have nothing to share:
- No Data Collection: We cannot share what we do not collect
- No Third-Party Access: No third parties have access to your data through us
- No Analytics Partners: We do not use analytics services that collect data
- No Marketing Partners: We do not share data for marketing purposes
5.2 App Store Payments Only
- Payment Processing: Apple App Store and Google Play Store handle all subscription payments
- No Payment Data Access: We do not receive or store any payment information
- Platform Privacy: Payment data is subject to Apple/Google privacy policies, not ours
6. Children's Privacy (Enhanced Protection)
6.1 No Data Collection from Anyone
Isaac AAC's privacy-by-design approach provides maximum protection for children:
- No Data Collection: We do not collect any personal information from users of any age
- No Online Accounts: Children cannot create accounts or profiles that store data externally
- Complete Parental Control: Parents have full control since all data stays on their device
- No Age Verification Needed: Since we collect no data, age verification is unnecessary
6.2 Parental Peace of Mind
- Device-Only Storage: All child data remains on the family device
- No External Risks: No risk of data breaches, unauthorized access, or privacy violations
- Simple Data Management: Uninstalling the app removes all data permanently
7. International Data Transfers
Note: Since Isaac AAC stores all data locally on your device and does not transmit any data to external servers, international data transfer regulations do not apply to our app's core functionality.
8. Your Privacy Rights
8.1 Complete Control
Since all data is stored locally on your device, you have complete control:
- Access: All your data is directly accessible through the app
- Modification: Edit any settings or content directly in the app
- Deletion: Delete data through app settings or by uninstalling the app
- Portability: Your data stays with your device
8.2 GDPR & CCPA Compliance
Our local-only approach inherently provides maximum compliance with privacy regulations including GDPR and CCPA, as we collect no personal data to process or share.
10. Third-Party Services
10.1 Limited Third-Party Integration
Text-to-Speech Engines:
- May use device-native TTS services
- Voice synthesis data is not stored or analyzed by us
App Stores:
- Apple App Store and Google Play Store have separate privacy policies
- Payment processing handled entirely by app stores
11. Data Retention
Since we do not collect or store any user data externally:
- Local Storage: Data persists on your device as long as the app is installed
- User Control: You can delete data anytime through app settings
- App Removal: Uninstalling the app removes all data permanently
- No External Retention: We have no user data to retain
12. Updates to Privacy Policy
- We may update this Privacy Policy periodically
- Material changes will be communicated through the App
- Continued use after changes indicates acceptance
- You can always access the current version at isaac.healneo.eu/privacy
13. Contact Information
๐ง Privacy Inquiries
Company: HealNeo
Email: privacy@healneo.eu
Subject Line: Privacy Inquiry - Isaac AAC
Response Time: We respond within 30 days
Contact UsSimple Privacy Questions: Since Isaac AAC stores no user data externally, most privacy concerns are resolved by our local-only approach. Contact us for clarification on our privacy practices.
14. Supported Languages and Regions
Isaac AAC supports the following languages and complies with privacy laws in these regions:
- ๐บ๐ธ English (United States, International)
- ๐ธ๐ฐ Slovenฤina (Slovakia)
- ๐จ๐ฟ ฤeลกtina (Czech Republic)
- ๐ญ๐บ Magyar (Hungary)
- ๐ต๐ฑ Polski (Poland)
Our local-only data approach ensures compliance with privacy regulations including GDPR, COPPA, and local privacy laws in all supported regions.
15. Accessibility of This Policy
This Privacy Policy is available in multiple languages and accessible formats. Contact us if you need this policy in an alternative format.
๐ Summary for Users
What We Collect
Nothing - all data stays on your device
How We Use It
We don't - your device processes everything locally
Who We Share With
Nobody - we have no data to share
Your Control
Complete - manage data through your device settings
Children's Protection
Maximum - no external data collection ever
Subscription
Managed entirely by app stores, not us
This Privacy Policy was last updated on May 24, 2025. Please check our website for the most current version.